Ecotrans Quality Questionnaire

As a company assessed to the ISO9002:1994 Management Standards for Quality, our aim is to consistently meet the needs and expectations of our clients.

In order for us to determine if and where improvements within our service may be made, we would appreciate it if you could take the time to complete this online Questionnaire. Your comments are of great value to us and we thank you in anticipation of your response.

Company:
Contact Details: (Your name):
Please can you tell us what is your overall impression of Ecotrans Ltd.?
Service/ Attitude Excellent
Good
Average
Poor
Bad

Communication Excellent
Good
Average
Poor
Bad

Response to calls Excellent
Good
Average
Poor
Bad

Please tell us your overall business impression of Ecotrans Ltd.?
Promptness of handling enquiries
Excellent
Good
Average
Poor
Bad

Reporting Excellent
Good
Average
Poor
Bad
Essential instructions adhered to Excellent
Good
Average
Poor
Bad
Efficiency in handling paperwork Excellent
Good
Average
Poor
Bad
Any other comments?
Please press to send the Questionnaire to Ecotrans.
Caution - the whole form will be cleared
We thank you for your feedback!